When your car breaks down and needs to be repaired or replaced, it’s important to understand the consumer protection laws that are in place to protect you before entering into a repair contract. Learn tips for selecting a repair shop, ordering parts to make your own repairs, or purchasing a replacement vehicle.
Instructor: Ben Merens
Ben Merens is a 40-year veteran journalist who spent 21 of those years as a talk show host at Wisconsin Public Radio. Today, he is an Outreach Specialist for the state’s Department of Consumer Protection. Ben also is a professional storyteller and storytelling trainer. He believes that everyone has the right to be heard and share their most important stories. He often states that “our stories help validate our existence and help others along their own personal journeys.”